Question 1

Do I need to book ?

Accepted Answer

Yes , bookings are essential and can be made on our website or FIT by WIX App

Question 2

What type of session should I book?

Accepted Answer

To help you choose the best session, here’s a breakdown of your options:
Sauna Only: Perfect for those looking to relax and enjoy the soothing heat of the sauna. This option helps with muscle relaxation, stress reduction, and improved circulation.
Sauna and Cold Plunge: For a more invigorating experience, try combining the sauna with a cold plunge. The contrast between hot and cold can boost circulation, reduce muscle soreness, and improve mental clarity.
Cold Plunge Only: Ideal if you're looking for a refreshing, rejuvenating experience focused on improving circulation, reducing inflammation, and energizing your body. Great for post-workout recovery.

Private or Public Sessions:
Private Session: Interested in booking one or both saunas for you and friends  with friends or a group? Private booking available.
Shared Session: If you prefer to join others and enjoy a more social atmosphere, you can book a single slot in a public session where others may be present as well.
Choose the option that best fits your relaxation goals and desired level of privacy! Let us know if you need further assistance.

Question 3

Why can I only book 1 person at a time?

Accepted Answer

You can usually book as many spots as there are available in a session. However, if a session has only 1 spot left, then only 1 person can be booked. This ensures everyone has enough space and the session stays cozy and relaxing.

Question 4

When should I arrive for my session?

Accepted Answer

You should aim to arrive at the space 5 minutes before your session to allow time to park, walk down, get dressed, checked in and a quick tour if youve never been with us before

Question 5

What should I bring to my sauna and cold plunge session?

Accepted Answer

Hydration: Be sure to bring plenty of water with you to stay hydrated before, during, and after your session. We also have cold water available on-site to refill your bottle as needed.
Towels: For your comfort and hygiene, please bring two towels: one to sit on in the sauna and another to dry off after your sauna or cold plunge session.
Appropriate Attire: Wear comfortable, weather-appropriate clothing and sandals or footwear suitable for outdoor activities.

Question 6

Do I need to show a booking confirmation when I arrive?

Accepted Answer

Yes, please have your booking confirmation email ready to show when you arrive. This helps us ensure your booking is confirmed and your experience starts smoothly.

Question 7

What if I need to contact you for assistance with my booking?

Accepted Answer

If you need any help with your booking, rescheduling, or have other questions, please don't hesitate to contact us. Our team is happy to assist you and ensure you have an enjoyable experience.

Question 8

What should I do if I need to reschedule my session?

Accepted Answer

If you need to reschedule your sauna and cold plunge experience, please contact us directly. We’re happy to assist you in finding an alternate time that works for you.

Question 9

Can I cancel my booking?

Accepted Answer

If you need to cancel your booking, please log in or sign up as a member on our website using the email you used to make the original booking. From there, you can manage your booking directly.

Question 10

Can I hire out The Space for an Event, Retreat, Workshop, Hen/Stag Do's?

Accepted Answer

Yes absolutely!  Located in the peaceful heart of Kamo, just 10 minutes from Whangarei city centre, The James Homestead is now home to The Space Outdoor Wellness Centre—an idyllic venue for exclusive private functions and wellness retreats alike.
The Space offers a serene environment with a traditional outdoor sauna, cold plunge pool, outdoor showers, and a custom-built yurt available for hire—all nestled beside a tranquil stream and natural spring. Perfect for unwinding before or after an event, this unique wellness experience is available for private sessions and can also be booked alongside The James Homestead for a fully immersive experience.
Perfect for Group Yoga, Retreats, and Team Building
With several large, flat lawn spaces, The Space is ideal for group yoga sessions, wellness retreats, and team-building activities. The expansive grounds allow for flexibility and creativity, providing the perfect backdrop for both relaxation and dynamic group experiences.
Your Event, Your Way
Whether you’re celebrating a wedding, birthday, anniversary, or hosting a corporate event, The James Homestead is the perfect setting for your occasion. Enjoy bespoke catering with locally-sourced, fresh produce, and stunning floristry designed to match your event’s unique vibe. Our historic 1800s villa is complemented by 2.5 acres of beautifully landscaped gardens, providing a serene atmosphere for any gathering.
For a truly unforgettable experience, book The Space alongside The James Homestead to enjoy both the wellness offerings and a stunning venue for your event. From a unique wine cellar experience to breathtaking outdoor spaces—and now including our custom-built yurt—we create memories that last a lifetime.
Contact us today to book The Space and The James Homestead for your next retreat, celebration, or wellness event!

Frequently asked questions